How do I get eBay to recognize that an item has been shipped and received?

I’m new to eBay. I sold an electronic toy, no problem. I didn’t print the labels through Paypal and used USPS. The item has been shipped and received yet, eBay still hasn’t cleared it. The buyer even gave me positive feedback. How do I get eBay and Paypal to recognize the item has been received? I’ve got money “on hold” in Paypal and it’s frustrating. Thanks in advance.

Chelse.

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